Privacy Policy

Our Privacy Policy

At Michael Bross & Bryan Savy, PLLC (“Team Bross”), we take your privacy and the confidentiality of your personally identifiable information seriously. As a respected provider of legal services throughout the State of Florida, Team Bross is committed to protecting the privacy rights of our clients, potential clients, and website visitors. This Privacy Policy details how Team Bross collects, uses, stores, protects, and discloses your personally identifiable information (or “PII”) when you access and use our law firm’s website (“Team Bross website”), contact us by phone, visit our law offices in Melbourne, Merritt Island, or Titusville, or engage us for legal representation. We ask that you read this policy carefully so you have full knowledge of how we conduct ourselves when protecting your privacy rights and PII. By permitting our use of your PII, or by visiting our website, you are allowing us to engage in the practices set forth in this Policy.

Who We Are: Michael Bross & Bryan Savy PLLC, aka Team Bross

Team Bross is a full-service law firm with more than three decades of experience serving clients throughout the State of Florida. Our lawyers are aggressive advocates who possess the legal insight, ingenuity, and drive to help you achieve your legal objectives. We handle criminal defense, personal injury, wrongful death, injunctions, evictions, and civil litigation. With offices in Melbourne, Merritt Island, and Titusville, we can serve clients anywhere in Central Florida. Our client-first mentality and straightforward billing help set us apart as trusted legal advocates.

What Information We Collect

In order to provide high quality legal representation and enhance your experience with Team Bross, we may gather various types of information from clients, potential clients, and users of our website. This may include:

• Personally Identifiable Information: This includes your name, address, email address, telephone number, birth date, and other identifying information that you provide in consultation meetings or on our website.
• Information Related to Your Case: We may collect facts about your case, documents, correspondence, and evidence as needed in connection with the representation.
• Information Necessary to Handle Payment and Billing: We may require billing address, method of payment, bank account information, and other data necessary to collect payment.
• Records of Communication: Records of communications between you and Team Bross, including contact information provided through our website or otherwise, including phone communication.
• Data Automatically Provided Through Website Use: This includes your IP address, browser type, operating system, referral source, and pages visited while on the website. We use this information to help improve our website for visitors and users.
• Information Voluntarily Provided Through Surveys: If you respond to a survey, questionnaire, or other feedback, we will accept such information that you voluntarily provide.

We only collect personally identifiable information as needed to provide legal services to our clients or as otherwise required by law or the rules of professional conduct applicable to lawyers or law firms.

How We Gather Information

Team Bross obtains information from a variety of sources depending on your relationship with us:

• Directly from you: We obtain information when you contact us for a consultation, fill out forms on our website, or provide information in-person or by email.
• Automatically: We obtain information when you access our website through cookies, analytics tools, and server logs, among others.
• From others: During legal representation, we may receive information about you from courts, government agencies, counsel for adverse parties, insurance companies, or other third parties related to your claim.
• From publicly available sources: In some situations, we may supplement the information we obtained from you with information from publicly available sources to effectively represent our clients.

We do not buy personal information from commercial data brokers. We also do not sell your personal information to third parties.

Cookies and Online Tracking Tools

Our website may utilize cookies, web beacons, and/or similar technologies to provide you with a better web experience and store information about your use of our website. Cookies are small text files located on your hard drive that remember your preferences and allow us to know whether you have visited our website before. We may use cookies:

• to customize and/or personalize functionality to make your web experience more relevant
• to analyze your use of our website to gain a better understanding of how users engage with our content and sites
• to personalize your experience and interaction with our site

You can opt out of cookies through your web browser settings, but please be aware that some features of our website may not operate correctly or at all when you disable cookies. By continuing to use our website, you agree to the placement of cookies as described above. For more details, you may wish to review our Cookie Policy.

Using Your Information

We use the personal information we collect from you for various business and legal purposes, including:

• Provision of Legal Services: To assess your case, communicate with you, and provide quality legal representation.
• Client Communication: To respond to your inquiries, arrange meetings, advise you about case developments, and keep you informed about your case.
• Payment Processing: To issue bills, process payments, and transact business with financial accounts we maintain with you.
• Website Management: To monitor, maintain, analyze, and improve the performance, security, and functionality of our website.
• Legal and Regulatory Compliance: To comply with our legal and professional obligations as lawyers under Florida law and the Rules Regulating The Florida Bar.
• Internal Operations: To carry out routine business operations such as maintaining client files, running conflict-of-interest checks, and conducting peer-review audits.
• Marketing and Outreach: With your consent or as permitted by law, we may contact you periodically to send you legal updates, invitations to Firm seminars and workshops, or other event notifications. You can always opt-out of receiving marketing communications at any time.

We do not use your personal information for other purposes unrelated to the services for which we retain your personal information without your express “opt-in” consent.

Disclosure of Information

All confidentiality is protected-Team Bross does not sell, lease, or otherwise disclose your personal information to third parties. We will share your information with third parties (including, but not limited to, expert witnesses, investigators, court reporters, and/or co-counsel) only when you have authorized us to do so for the purposes of representing you.

• Legal Requirements: Team Bross may disclose information when legally entitled or required to do so, such as on receipt of a request or order from a court, governmental agency, or law enforcement agency; due to applicable laws; or in furtherance of any national security requirements, conflict legal matters, or law enforcement requirements.
• Service Providers: Your information may be shared with vendors providing services on our behalf (e.g., website host providers, server storage services, data backup and recovery services, payment processors, or document management service providers). Such vendors are contractually obligated to uphold data confidentiality and protection measures consistent with Team Bross practices and values.
• Firm and Client Interests: The lawyers at Team Bross may disclose information to protect the interests of our firm or our clients, as expressly permitted under the Florida Bar Rules of Professional Conduct (e.g., to defend against a claim of malpractice).

Your personal information will not be disclosed to any third party except as set out above.

Attorney-Client Privilege/Confidentiality

Our law firm, Team Bross, is very stringent in complying with the requirements of attorney-client privilege and confidentiality imposed by Florida law and the Florida Bar. When information communicated to us is related to seeking or receiving legal advice, it is privileged as required by attorney-client confidentiality, and we will not disclose it except as authorized or required for purposes of providing legal services, or as required by law. We provide our employees and attorneys with regular training on the significance of maintaining client confidentiality through all phases of the representation. Please contact our office with any questions regarding how that privilege may apply to your particular communications with us.

Safeguarding Information

Team Bross utilizes physical, electronic, and procedural safeguards to protect your personal information from loss, theft, alteration, or misuse. Some of our security measures include:

• Secure office facilities that are identity verified
• Encrypted email and data transmission protocols
• Secure servers and firewalls for electronic information
• Staff training on confidentiality and information protection
• Controls on access to hardcopy files
• Passwords for sensitive electronic files

While we strive to use commercially reasonable means to protect the information transmitted to us, citizens should understand that no method of transmission over the Internet or method of storage can be 100% secure. Therefore, we cannot guarantee the security of any transmission or storage system. However, we employ industry standards to protect your personal information. If a breach occurs that involves your personal information, we will notify you as expeditiously as possible in compliance with applicable law.

Information Retention and Destruction

We keep personal information only for as long as necessary to carry out the purposes for which the information was obtained, to address legal or regulatory requirements, and to support our legitimate business operations. As a general rule:

• Files for legal matters are kept in accordance with our file retention policy, generally for a period equal to the Florida Bar’s retention requirements or at least 6 years after your matter is finished, if applicable law requires a longer retention period.
• Financial records (including billing and invoicing) are kept for a minimum of 7 years for accounting and tax compliance requirements.
• Website and application analytics and usage information may be retained for up to 24 months for site improvement and security purposes.

When information is no longer needed, it is securely shredded or anonymized to render the information permanently inaccessible.

Your Information, Rights and Choices

As a client or a recipient of services from Team Bross, you have certain rights with respect to your private information subject to applicable law and professional responsibilities. Those rights include:

• Access: You have the right to request access to personal information we have about you.
• Modification: You have the right to request modification of inaccurate or incomplete information.
• Deletion: You have the right to request deletion of certain information, subject to our legal obligations and professional responsibility to maintain records.
• Restriction: You have the right to request restriction on the purposes for which we use or disclose personal information.
• Opt-Out: You may withdraw consent and opt-out of all marketing communications from us at any time.

To exercise any of these rights, please contact us at our office by telephone at 321-728-4911. We will respond to your request in accordance with applicable law and professional obligations.

Children’s Privacy

Team Bross does not knowingly collect personal information from children under age 18 through the Firm’s websites, applications, or other websites without verified parental or guardian consent. If you believe that a child has submitted information to us without such consent, please contact us at 321-728-4911 and we will take appropriate measures to remove the information and uphold the law.

Other Websites and Online Resources

Our websites may include links to third parties’ websites or information for your convenience and benefit. Neither Team Bross nor any of its team members are responsible for the privacy practices or content of those third-party websites. We recommend that you review the privacy settings of any third-party websites you visit before submitting any personal information. This Privacy Policy applies only to information collected by Team Bross via Team Bross’s own website and services only.

International Visitors

Disclaimer: While Team Bross represents and provides services to residents of Florida, our website may be viewed throughout the world by individuals outside the United States. Accordingly, a visit from outside the United States will cause information you submit to be transmitted to, and stored and processed in, the United States where privacy laws may not be as stringent as those of your jurisdiction. By utilizing our services or submitting information, you agree to have such information transmitted, stored, and processed herein.

Privacy Policy Updates

Team Bross reserves the right to change or amend this Privacy Policy to reflect changes in our common information practices, our legal or regulatory obligations, or changes in technology at any time. Any amendments to this Privacy Policy will be made available via this page, and any amended or modified version of this Privacy Policy will immediately be applicable upon publication. Please review the terms of this Privacy Policy periodically so that you are aware of any changes. As of June 1, 2024, the current Privacy Policy version is operative.

Contact Us About Privacy Issues

For any questions, concerns, and/or requests associated with this Privacy Policy or our privacy practices, please feel free to contact Team Bross at:

• Telephone: 321-728-4911
• Offices: Melbourne, Merritt Island, and Titusville, Florida

Our team is focused on responding to your concerns as promptly and transparently as possible. However, should you not be satisfied with how we respond, you may have the right to lodge a complaint with the competent supervisory authority in your domicile jurisdiction.

Effect of Your Agreement

By engaging counsel from Team Bross for legal advice, use of our website, or submission of personally identifiable information to us, you acknowledge that you have read, understood, and accepted the terms and conditions of this Privacy Policy. If you disagree with any part of this policy, please do not use our website or submit personal information. Your continued use of our services will automatically mean you have agreed to this policy, as well as any future revisions.

We Conform With Professional & Ethical Standards

Team Bross seeks to practice and promote the highest level of professional responsibility and ethical behavior. Our privacy practices seek to comply with the Florida Bar Rules of Professional Conduct, the Florida Information Protection Act, and other state and federal laws applicable to the privacy of information about our clients. We continually evaluate, revise, and update our policies to ensure current compliance and changing privacy practices.

Questions and Answers (FAQs) About How Team Bross Handles Privacy Issues

• Q: Do you sell my personal information?
  A: No. Team Bross never sells or rents your personal information to any third-party.
• Q: How safe is my information?
  A: We take multiple measures, such as encryption, access control, and secure facilities to protect your data.
• Q: Can I have a copy of my case file?
  A: Yes. Clients may access their own case file, subject to our legal and ethical requirements.
• Q: Will you delete my information if I ask?
  A: You may request deletion but we will retain certain records where we are legally, ethically, or otherwise required to keep said records.
• Q: Can you update my contact information?
  A: Call us at the office 321-728-4911, and we will refresh your information with no delay.
• Q: Will you send me marketing material?
  A: Only if you have opted in. You may opt out at any time.

Privacy and Consultations with Team Bross Lawyers

Your privacy is assured the moment you contact Team Bross. Everything remains confidential whether you contact us for your free initial consultation or become a client. We obtain only the information we need to determine your legal need and advise you on options and how to attend to your interests. We never reveal that you have contacted us, any detail about your case, or any other information without your specific permission unless we are required to do so by law.

Client-Based Privacy

Team Bross’ focus on your privacy is an extension of our client-first philosophy. We know that the legal process can be sensitive, and even personal. Our practices, procedures, and protocols reflect respect for your dignity and the protection of your information throughout, from your first contact with us, until there is resolution to your matter. We keep our communications private, our information secure, and your interests in focus.

Protecting Privacy in a Digital World

In an ever-changing technology environment, Team Bross employs technology and processes that are regularly monitored to adapt to evolving privacy needs. We proactively keep abreast of changes in the areas of data security, encryption, and the laws related to privacy to ensure we have the best tools available to safeguard your information. Our IT infrastructure is assessed on a continual basis, and staff regularly receives training on cybersecurity and confidential processes. If you have specific digital privacy needs or require communication using certain security protocols, please let us know and we will work to accommodate you.

Bases for the Processing of Your Personal Information

Applicable law requires Team Bross to process personal information on a lawful basis. Such bases include:

• the necessity of performing a contract (e.g., an engagement letter for legal services);
• the need to comply with a legal obligation (e.g., record-keeping or reporting obligations);
• those purposes consistent with our legitimate business interests (e.g., enhancing our services, managing our practice, preventing fraud, or responding to complaints); and
• your freely-given consent (e.g., for communications on marketing topics or sharing your information with third parties).

We will at all times inform you of the basis under which we are processing your data, and where processing is based on consent, we will request it from you separately.

Data Transfer and Storage

Your information may be processed and stored in the United States or in secure cloud environments, hosted and operated by trusted third-party service providers. We use appropriate technical and organisational measures to ensure that any data transfer complies with applicable privacy legislation and maintains the confidentiality and integrity of your information. We do not move or transfer your information out of the United States unless necessary for the sake of (a) legal representation, or (b) obtaining your explicit advance consent.

Clients and Others Using This Website

While Team Bross makes a very strong effort to safeguard your information, we have included tips so that our clients and website visitors can take initiative in protecting their privacy, including:

• Using unique strong passwords on online accounts
• Not sharing private information via unsecure communication
• Reporting suspicious emails or communications that appear to be from Team Bross
• Checking privacy settings on devices and browsers

If you have any questions or concerns about how to go about safeguarding privacy while communicating with us, please feel free to ask us and we will advise you.

Additional Information About California and Other State Privacy Rights

While Team Bross works from Florida and provides our services primarily to Florida residents, we know that some of our users are located elsewhere and may have additional rights under state privacy laws in places such as California. For example, certain of you might have rights under the California Consumer Privacy Act. If you are a resident of any state with additional privacy rights, you may be entitled by that law to:

• request that we disclose specific pieces of personal information collected
• request deletion of your personal information
• request not to sell your personal information (we do not sell your personal information)

To exercise these rights, please reach out to us at 321-728-4911. We will authenticate your identity and respond in a manner consistent with applicable law.

Complaints, Questions and Dispute Resolution

Should you feel that your privacy rights are violated or should you be dissatisfied with our resolution of your information privacy concerns, you may contact Team Bross so we can investigate and, if necessary, correct our mistakes right away. Many issues can be addressed informally, by calling us at 321-728-4911. If you are still dissatisfied, you may have the right also to submit a complaint with the Florida Bar, or with a government regulator.

Notice to Disabled Persons

Team Bross strives to provide all of the services and information we offer in a format that is accessible for all persons including individuals with disabilities. Should you need this Privacy Policy or related information in an alternative format, please call us at 321-728-4911 and we will provide the information to you in an acceptable format.

Recap of Our Privacy Commitments to You

Information you share with the team at Michael Bross & Bryan Savy PLLC (Team Bross) is never taken lightly. In fact, we consider it our duty to safeguard any information you give us with strict confidentiality. Whether your case involves criminal defense work, personal injury representation, or one of our many other general legal services, your information and privacy are protected at all times. To find out more or discuss any privacy issues with members of our legal team, contact Team Bross at 321-728-4911. The privacy of our clients is one of the primary concerns for our offices located in Melbourne, Merritt Island, and Titusville, Florida.